Our reliability depends on the quality system based on ISO9001, which includes:
| 1. | Maintaining the documents stating that the test has been conducted in compliance with our quality manual, quality standards and standard operating procedures (SOP's). |
| 2. | Observing documented laboratory QA/QC practices, maintaining an internal audit program. |
| 3. | Setting performance standards by using daily check samples or split samples to assure the uniformity of the procedures. |
| 4. | Participating in many external proficiency testing programs, including FAPAS, FEPAS, ASTM, AOAC as well as MHLW (a well-established check sample program for the accredited laboratories under the Food Sanitation Law) |
| 5. | Maintaining appropriate technical and facility levels; control of apparatus and reagents for efficient storage and retention of documents and personnel training. |